As a long time homeowner, we have had many experiences with several contractors hired to build additions and perform renovations, landscaping and general maintenance. We often find time to criticize and complain when work is not completed to our satisfaction, but far less often do we take the time to recognize someone for a job well done. This is one of those times that I feel compelled to recognize you and your company for not only meeting my expectations but exceeding them.
From the beginning you were very professional and thorough in providing my wife and me with multiple designs and options (along with your portfolio and very helpful web site). After many iterations of our design that you assisted us in putting together (for which your extra time and patience is recognized), the work started on time and was completed on schedule.
The end result was that you and your team delivered a very high-quality product in a very professional manner. Working with you and your team has been a pleasure (which I can't say for the majority of my other projects and contractors). We have been enjoying our new screened porch, as I'm sure we will for many years to come. Thank you again for delivering what you promised ... and then some.
We are very pleased with the deck and gazebo and have already received a few compliments. Your crew was hard-working and efficient and did a wonderful job. Several of the other landscape vendors working on my project have asked for your contact information, and I have passed it along also to a few friends who have seen some of the pictures. I appreciate your consultation and input on the materials and some of the finishing touches. Everything has turned out just as we had envisioned it, and we're looking forward to the season! Thanks again.
Joe & Denise Bunting
Our screened-porch is beautiful and even better than we imagined thanks to the advice and quality of Brynwood Builders!
Brynwood's consultant really listened to our needs, provided great advice, and helped us come up with a great plan. Their construction crew was professional. Their site foreman was flexible and made adjustments where needed with the plan to make sure that we were delighted with the final product. We even changed our mind about a few details during construction and Brynwood Builders made us feel confident that they were focused on creating exactly what we wanted. The finish-work was excellent; The final product - perfect! We think our new screened porch is absolutely beautiful and I enjoyed working with Brynwood Builders.
My husband and I have been thoroughly enjoying our recently finished basement. We wanted to take this opportunity to express our appreciation for the beautiful work you did. What could have been an annoyance and an inconvenience was, instead, handled in a very professional manner. We were very positively impressed by the fact that you presented us with several ideas that we hadn't considered which made us feel involved. This in itself created trust in your abilities to do an excellent job.
We were also pleased with the fact that you appeared each morning on time and always cleaned up when the day ended. The hand made bar cabinets are beautiful and we have received many compliments on their appearance. In addition the area does not have a box-like appearance but has interesting walls and arches and nice window treatments. Indeed the basement somewhat extends the design of the main floor making it seem as if the basement was completed when the house was originally built.
Your costs were within our budget and your bills were presented very clearly which created no sudden surprises. We were happy that you shared your ideas and costs with us at each step. I must say that the sub-contractors used were also very helpful and polite. All in all the experience was very positive and the basement is just beautiful. We would both be happy to recommend your company to anyone who would truly like a lovely area like ours.
Shannon M. Rice
Vernon and Suzan Davis
I just wanted to share with you how pleased we are, not only with the deck, but with the people you have working for your company. Mike P. was fantastic at design and easy to work with. Your crew was great and always willing to listen to small suggestions (very professional and agreeable). Tom had been out twice this week and is a "no problem — I'll take care of it" kind of guy. He really went above and beyond to get our deck clean. We are very impressed and would be happy to be a reference for you.
Stone Ridge, VA
I want to send my sincerest appreciation for a job that was not only done extraordinarily well but also with unmatched professionalism. I will be sending a picture of the beautiful siding that you installed and painted. Tom called periodically to ensure that we were satisified with the results and to make sure that he was covering all the necessary items. The house looks incredible!! Tom recommended that we replace the rotten wood with the Azek and we could not be happier. Tom came out on time, took care of everything from installation, removal of debris, and finishing touchs.
We will be calling you again for future work! Thank you for your patience. We had a lot of questions before the work began and you answered every one of them.
With the utmost gratitude,
The Goldens (Wendy and David)